Ingestion of Ice Chat, Thomson Reuters, and Symphony content is no longer delayed and data is now searchable within the Platform. This issue is resolved.
Posted Aug 05, 2019 - 09:47 PDT
We have identified an issue resulting in ingestion delays for Ice Chat, Thomson Reuters, and Symphony. Though we are receiving data for these content types, searchability may be delayed by up to a few days.
Next update by August 5, 17:00 PDT.
Posted Aug 01, 2019 - 17:56 PDT
This incident affected: Professional Archive - Archiving Services (Instant Message Archiving).