All Systems Operational

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Archiving Services Operational
Archiving Platform Operational
Email Archiving Operational
Bloomberg Archiving Operational
Social Media Archiving Operational
Mobile Archiving Operational
Web Archiving Operational
Instant Message Archiving Operational
Hosting Services Operational
Exchange Hosting (SmarshMail) Operational
Exchange Hosting (SmarshConnect) Operational
POP / IMAP Hosting Operational
DLP Operational
Spam Filters Operational
Presensoft Operational
Smarsh Central Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2019

No incidents reported today.

Sep 17, 2019
Resolved - This issue has been resolved and policy scanning is now within normal operating parameters.
Sep 17, 06:24 PDT
Monitoring - Policy scanning delays are decreasing and trending towards expected time-frames within twenty-four hours.

Next update by 9/17 at 1pm PDT.
Sep 16, 13:04 PDT
Update - Queue population is currently working properly. Policy scanning delays continue and range from two to three and a half days. Due to this Review Queues will not be up to date.

Next update today by 1pm PDT.
Sep 16, 07:02 PDT
Identified - We have identified that daily review queues were not run following the completion of planned maintenance this morning.

Review queues will run as normal tonight.

Next update by Monday, 9/16, at 9am PDT.
Sep 13, 09:08 PDT
Investigating - We are investigating delays in Policy Scanning across content types. Daily review queues may also be impacted.

Next update today by 9am PDT.
Sep 13, 06:38 PDT
Sep 15, 2019

No incidents reported.

Sep 14, 2019

No incidents reported.

Sep 13, 2019
Completed - Scheduled maintenance complete
Sep 13, 00:09 PDT
Update - Scheduled maintenance complete
Sep 13, 00:09 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 18:00 PDT
Scheduled - We will be undergoing maintenance starting at 6pm PST. We estimate completion at 12am PST. During this time the Archiving Platform will be unavailable.
Sep 9, 11:27 PDT
Sep 11, 2019

No incidents reported.

Sep 10, 2019

No incidents reported.

Sep 9, 2019

No incidents reported.

Sep 8, 2019

No incidents reported.

Sep 7, 2019

No incidents reported.

Sep 6, 2019

No incidents reported.

Sep 5, 2019

No incidents reported.

Sep 4, 2019

No incidents reported.